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Loyalty Points

Our loyalty point scheme offers customers the chance to make further savings. We always try to make our prices as competitive as possible and now our loyalty points scheme, which was launched in December 2019, gives you a little extra discount when placing future orders. It's not much but as one major company would say "every little helps".

How Do I Earn Points?

You will automatically earn 1 point for every £1 you spend (excluding delivery and vat) with each point being worth £0.01. This equates to a discount of 1% which may be applied to future purchases. You do not need to have a minimum amount of points to make a redemption and your points are valid for 12 months from when they were awarded.

How Do I Redeem My Loyalty Points?

Next time you make a purchase with us, 'sign in' before going through to the checkout, and any points available to spend will show up in the 'shopping basket' section of our website. Should you wish to use them click on the box next to the 'Use' points and the appropriate discount will then be applied to your shopping basket. Alternatively you may wish to save them until next time you shop with us.

See example below.

loyalty points example

Loyalty Points Terms and Conditions

  • Available only for orders placed via our website. Not available for purchase orders placed by e-mail, telephone or uploaded to our website.
  • Loyalty points are not available for customers who place there order using Guest Checkout and don't create an account.
  • You earn 1 point for every 1 you spend (excluding delivery and vat) with each point being worth 0.01.
  • Points are only valid for 12 months from when they were awarded.
  • Where goods are returned for a refund, loyalty points will be deducted.
  • Points may not be exchanged for a cash value.
  • We reserve the right to withdraw or amend our Loyalty Points Scheme at any time by giving you, the customer, 30 days notice.
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